The Trinity Forum
2026
Agenda
Transforming Airport Commerce:
Innovation, Collaboration, and Passenger-Centricity
08:30
Opening and welcome remarks by The Moodie Davitt Report
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
08:35
Host’s Welcome & Keynote
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways
09:10
Welcome remarks by ACI
Stefano Baronci, Director General, ACI Asia-Pacific & Middle East
Olivier Jankovec, Director General, ACI EUROPE
Justin Erbacci, Director General, ACI World
09:30
Ensuring Airport Retail Remains Relevant in an Ever-Changing World
Max Heinemann, Co-Chief Executive Officer, Gebr. Heinemann
10:00
Networking Coffee Break & Exhibition hosted by
10:40
Shaping the Next Era of Chinese Travel Retail
Yvonne Chan, Chief Operating Officer, China Duty Free Group
11:00
Humanisation vs Digitalisation in the Age of AI
Aude Ferrand, Chief Executive Officer , TAV Operation Services & Chief Commercial Officer, TAV Airports Holding
Qihua Wang, Executive Vice President Strategy & AI, Lagardère Travel Retail
11:40
Walking the Walk in True Partnership Style
Umair Ansari, Senior Vice President & General Manager, Travel Retail EMEA and Americas, The Estée Lauder Companies
Patrick Coveney, Group Chief Executive Officer, SSP
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways
Joost Rosmuller, Vice President of Special Businesses and Managing Director, Mondelēz International World Travel Retail
12:30
Networking Lunch & Exhibition hosted by
14:00
Shared Value, Shared Passenger Experience: Towards a Modernised ACI EUROPE Tender Code
Heidi Köpple, Head of Commercial Centres, Zurich Airport
Julie Lassaigne, Secretary General, European Travel Retail Confederation
Martijn Steur, Founder and Managing Director, Kinetic Consultancy
14:30
A New Chapter in Airport Commercial Ecosystems: Launching a Trinity-Inspired Initiative
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Éric Trichot, Managing Director, PT&M
Caroline Maurs, Associate Director, PT&M
14:40
Winning Over Gen Z: Redefining Airport Retail for the Next Generation Traveller I
Eva Yu, President, L’Oréal Travel Retail
14:55
Winning Over Gen Z: Redefining Airport Retail for the Next Generation Traveller II
Halil İbrahim Anasoy, Head of Non-Aviation Commerce, iGA Istanbul Airport
Hani Ezra Hussin, Senior General Manager Commercial Services, Malaysia Airports
Isabel Zarza, Chief Executive Officer, Southern Europe, Avolta E
15:30
Networking Coffee Break & Exhibition hosted by
16:10
ACI APAC & MID Insights: Travel Retail Trends in the Post-Pandemic Era
Kim Gray, Founder, Auran Consulting
Gonzalo Velasco, Director, Infrastructure and Asset Advisory, Steer
16:30
Rethinking Growth in Travel Retail – Exponential vs Incremental
Beste Ermaner, Vice President, Philip Morris International Global Travel Retail
16:45
Brave New World – A Visionary Exploration into Travel Retail’s Future 2050-style
Kreol Arakulath, Executive Director, Kreol Group
Simon Black, Executive Managing Director, Newmark
Lennard Niemann, Managing Director, GHARAGE
17:30
Day 1 Closing Remarks
18:00
WiTR Networking Event at Abalone Meeting Room (Ground Floor), The St. Regis Doha
19:00
Opening Cocktail at the Pool Area, The St. Regis Doha
Hosted by
Spirits kindly provided by
08:30
Day 2 Opening
08:35
Why Unity is Key to Travel Retail's Future
Sarah Branquinho, President, TFWA (Tax Free World Association)
08:50
The Power of Partnership
Frédéric Chevalier, Chief Executive Officer, Lagardère Travel Retail
Arthur Reijnhart, Chief Commercial Office Royal Schiphol Group
09:20
Networking Coffee Break & Exhibition hosted by
10:20
No Place for Airport Silos any Longer – Integrating Lounges with the Commercial Offer
Chris Gwilliam, Chief Growth Officer, Airport Dimensions
Belinda Jain, Vice President Customer Experience & Commercial, JFK International Air Terminal
Norbert Onkelbach, Chief Commercial Officer, Lima Airport Partners
Rajeev Panjwani, Head – ARAYA Lounges, Travel Food Services Global
11:20
Networking Lunch & Exhibition hosted by
12:50
Localisation and Cultural Storytelling in Retail and F&B
Luigi Battuello, Chief Commercial Officer, SEA Milan Airports
Adriana Echandi, Chief Executive Officer, Morpho Travel Experience
Pravat Paikray, Vice President Commercial Development, Bangalore International Airport
13:30
From a Trinity to a Quaternity: Driving Conversion Through Integrated Communication Across the Airport Estate
Fraser Brown, Retail Director, Heathrow
Antonin Carreau, Global Director of Beauty, Avolta
Leonardo Ferracina, Managing Director Global Travel Retail, Parfums Christian Dior
Jérôme Lepage, Marketing & Business Development Director, JCDecaux
14:15
Megatrends Shaping the Future of Airport Non-Aeronautical Business
Slava Cheglatonyev, Senior Director Economic Policy and Airport Business, ACI World
Jan-Henrik Andersson, Chief Commercial Officer and Chief Security Officer, Munich Airport
Jennifer Juul, Vice President, Development, SSP America
Sammy Patel, Vice President of Commercial, Vantage Group & Chief Executive Officer, Midway Partnership
Svetlana Simeonova, Director, Commercial Activities & Customer Experience, Fraport Bulgaria
15:15
Networking Coffee Break & Exhibition hosted by
15:55
Delivering Value, Values and Relevance to a Changing Consumer Base
Ray Hernan, Chief Executive Officer, Aer Rianta International
16:20
Assessing the Great Saudi Opportunity
Mélanie Guilldou, Chief Executive Officer, Lagardère Travel Retail Saudi Arabia
Bernard Schlafstein, Chief Executive Officer, Heinemann Middle East Africa
Marcus Spahn, General Manager Commercial Non-Aero, MATARAT Holding Company
17:05
Closing Remarks
18:15
Transport to the Gala Dinner
18:45
Reception and Gala Dinner at Rosewood Doha
Hosted by
Participating Companies 2026 as at 5 February 2026
[By alphabetical order]
- 2.0 & Partners
- Aboitiz InfraCapital Cebu Airport Corporation
- Abu Dhabi Airports
- ACI Asia-Pacific & Middle East
- ACI EUROPE
- ACI Latin America Caribbean
- ACI World
- Aeropuertos Argentina
- Air Global
- Airport Authority Hong Kong
- Airport Dimensions
- Airport Economics Consulting Inc.
- Airports of Thailand
- Al Nassma Chocolate LLC
- Al Waha Duty Free
- Almusbah
- Altavia Travel Retail
- ANA, Aeroportos de Portugal
- ARI
- ARI – TRSS
- Athens International Airport S.A.
- Auran Consulting
- Australia Pacific Airports (Melbourne)
- Avinor – Airports of Norway
- Avolta
- B&S
- Badael
- Bangalore International Airport
- BAT x Systems
- Benoy Limited
- Birmingham Airport
- Blueprint
- BPS International
- Brussels Airport Company
- CAAP
- Cairns Airport Australia
- Calgary Airport Authority
- CapsuleTransit Hotel
- Carnach Consulting
- Casa DR Cigars
- CHANEL
- Changi Airport Group
- China Duty Free Group (CDFG)
- China Trading Desk
- Cluster2
- Collinson Group
- Concession Planning International (CPI)
- Crocs Europe
- Dayholi
- DFP World Ltd
- DFW Airport
- DHMI
- Diageo Global Travel
- Diamanti Per Tutti
- DIOR
- Dnata Global Ltd
- Dubai Duty Free
- Dubrovnik Airport
- Düsseldorf Airport
- Duty Free Global Ltd
- Edinburgh Airport
- Edrington
- Ethos Farm
- Estacionamientos Y Servicios
- Estee Lauder Companies
- European Travel Retail Confederation (ETRC)
- eurotrade Flughafen Muenchen Handels-GmbH
- EVERRICH D.F.S Corporation
- Exactly Consulting and Services SARL
- Excess Baggage Group Ltd
- Falic Group
- Ferrero
- Ferrovial Airports
- Fiji Airports
- Finavia Oyj
- Flemingo International Ltd
- Flight Club
- Flughafen München GmbH
- Fraport Bulgaria
- GAD – Global Airport Development
- Gatwick Airport Ltd
- Gebr. Heinemann
- Generation Research
- Giorgio Armani SPA
- Global Exchange Group
- Global Travel Retail Magazine
- Go Travel
- GMAX Travel Retail
- GMR Airports Limited
- GMR Group
- GMR Hyderabad International Airport Limited
- GMR Terna Commercial
- Graymatter Software Services
- Guam International Airport Authority
- Hamad International Airport
- Hamburg Airport
- Harrods
- Heathrow Airport
- Henkell Freixenet
- Hermes Airports Ltd
- HNAK – Almusbah
- iClick Interactive Asia Limited
- iCoupon
- Informa Markets
- Istanbul Grand Airport
- Ivaras Retail
- JCDecaux
- Jeddah Airports (daai)
- Jessica’s Secret
- JFK International Air Terminal
- JSC “Uzbekistan Airports”
- JTI
- Kansai Airports
- KCG Consultancies
- KEF Airport
- Kepler Club
- Kepler Dinlenme Hizmetleri A.S
- KILSA Group
- Kinetic Consultancy
- King Salman International Airport
- KOL (key opinion leader) Agency
- KOSÉ Travel Retail
- Kreol Group
- L’Oreal Travel Retail
- La Prairie
- Lagardère AWPL
- Lagardère Travel Retail
- Laurent-Perrier
- Le Damas Chocolate
- Le Pain Quotidien
- Lima Airport
- Lindt
- Loacker AG
- London City Airport
- London Luton Airport
- LVMH
- Malaysia Airports
- Maldives Airports Company Limited
- Manchester Airports Group
- Maritime & Mercatile International LLC
- Mark Allen Group
- MATARAT Holding
- Media Port
- Moët Hennessy
- Mondelez World Travel Retail
- Montblanc
- Morpho Travel Experience
- MMI & Emirates Leisure Retail
- Munich Airport
- Muscat Duty Free
- NACO
- Narraid
- Nestlé International Travel Retail
- Newmark
- Noble Panacea
- One Red Kite
- Organico Travel Retail
- Ospree Duty Free
- Paccaya Ltd.
- Parfums Christian Dior
- Pearl Executive
- Pernod Ricard Global Travel Retail
- Perth Airport
- Philip Morris International Global Travel Retail
- Phoenicia Cyprus – Habanos
- Piquadro S.p.A.
- Plaza Premium Group
- Prague Airport
- PT&M
- Puig
- Recruit GTR
- Riyadh Airports Company
- Qatar Airways
- Qatar Civil Aviation Authority
- Qatar Distribution Company
- Qatar Duty Free
- Qinwan Premium Dates
- Retail Services Peru/Brasil
- Rituals Cosmetics
- Riyadh Airports Company
- Royal Schiphol Group
- San Francisco International Airport
- SEA Milan Airports
- Sentipede Technologies
- Seychelles Airports Authority
- Sipwell Brands
- Sky Connect – Autour d’un Sourire
- SmartDesign Group
- SSP Group
- Steer Consulting
- Suntory Global Spirits
- Sydney Airport
- Taoyuan Airport
- Tapestry Coach & Kate Spade
- TAV Operation Services Co.
- Tax Free World Association (TFWA)
- The Design Solution
- The Hershey Company
- The Moodie Davitt Report
- The New Terminal One at JFK
- The Zen Gates
- Transportation Management Group – Guam
- TRGC
- Tory Burch
- Toscana Aeroporti
- Tour Gourmet United
- Travel Retail Norway
- Travelex
- TRunblocked.com
- Uniglobe
- Unison Consulting
- utu
- Uzbekistan Airports
- V Brand Gallery
- Valiram
- Valrhona Selection
- Vantage Group
- Venchi S.P.A.
- Vienna Airport
- Vilebrequin & Vilebrequin Hospitality
- VINCI Airports
- Vintage International
- Vivel
- Voiceback Analytics
- VPorts
- Wanda Creative
- WEPURPLE
- Wroclaw Airport
- Yerevan Chocolate Company
- Yilin Consulting
- Zurich Airport Ltd.
